With the many projects we offer and deliver (listed on ‘what we do’) we have worked in the Manufacturer environment. 

In our consultative team we have people who have had the position of Manufacturer field managers; they have developed and delivered many projects for Manufacturer Bodyshop programmes.

Some of which have been:

• Manufacturers Bodyshop Approval
• Setting the agenda
• Getting accreditation
• Six monthly audits
• Frontline Customer handling
• Mystery shop –
• including; telephone calls, estimating skills, customer handling
• and the follow up period on the above
• sourcing damaged vehicles and estimates for the project
• Dealer Process Improvement
• Marketing the Dealer Bodyshop
• Bodyshop Profitability and KPI’s

Talking to the Manufacturer we get to understand the required ‘wants and needs’ of the project they wish to deliver, its continual development, and if so, its conclusion.