How We Do

At Bodyshop Consulting, we like to think our consulting is different from the rest. We are focussed on helping businesses deliver sustainable, step-by-step improvements in their performance and profitability

 

Use Bodyshop Consulting to Establish "Your Business Rolling Plan". We work with you on a monthly basis keep your business on track to your goal.

 

If you are an independent bodyshop, it would be like being part of a group and having the regional manager visit once a month to go over business.

 

We visit once per month to review achievable targets, analyse collective performance across your business, analyse profitability and renew future goals. We set the targets together, and we plan together the goals of the business.

 

To achieve this, we:

  • Look at the business
  • Find the root problems, install the solutions, prevent the problems Returning
  • Involve the team to Remove the problems to go Forward
  • Make people aware of, and understand their responsibilities to the Profitability of the business
  • Improve the communication of the team
  • Train and Coach people

 

 

We look at the productivity of the following:

  • The Front End
  • The Shop Floor Departments
  • The Parts Department
  • The Estimating Department
  • The Managing of the business
  • The whole site in which the business sits

 

In doing this, we minimise the waste of:

  • Materials
  • Time
  • Money

 

To deliver this, we optimise the use of systems and procedures, turning the following:

  • Data into information
  • Turning information into action
  • Action into progress
  • Deliver Customer expectations

 

Can we improve your business? Contact us for an informal chat with no obligation.

 

 

What We Do

Business Health Check

  • Complete analysis of the business with a detailed plan of correction and who should deliver it.
  • Customised analysis of selected modules with detailed plan of correction and who should deliver it
 

Estimating Analysis

  • What's missing
  • How to improve
  • The Estimator
    • Quality or quantity
    • Salesman or journeyman
 

Labour utilisation – profitability being missed

Communication solutions

  • Inside the Bodyshop
  • Outside the bodyshop
 

Lean Process Development and the 5 'S' programme

  • Strive to Improve Your Business Using
  •  
  • Lean Processes & Procedures 
    • "The Toyota Way" – Toyota's Production System (TPS) 14 Management Principles
    • "The Goal" - Eli Goldratt's The Theory Of Constraints (TOC)  5 Steps to Continuous Improvement
 

Mystery shop including

  • Estimate visit and handling, including analysis of estimate
  • Customer handling
  • Telephone calls and review
 

Health & safety review

  • Are you doing all that you should be?
  • Are the employees doing all that they should be?
 

BSI 10125 implementing and achieving the BSI Kitemark

Customer survey with facts from the customer experience

Employee survey

  • What do your staff think? Often excluded but often most informed
 

Employee skills and needs analysis

  • Do you know if staff are as good as they can be
  • Do employees want to progress and add value to the business
    • In-house specialists
 

Workshop utilisation

Invoicing Analysis

  • Correct Labour rates
  • Missing items
    • Chargeable
      • Sub-Con charges
  • Correct invoice package - delays to payment
  • Labour rates incorrect
  • Wrong addresses
  • Collection note missing etc etc.
  •  
 

Upselling to the customer – a retail salesman within

  • On-site - the captured customer
  • What can you sell to the customer
  • Training for the up-sell and who should sell it
 

Marketing

  • Are you doing enough?
  • How to target new business
  • Customer retention – it starts with you!
 

Buying

  • Are you getting the best deal? - Tendering for new discounts
 

Courtesy car usage

  • Repair cycle time
  • Are you getting the best deal out there?
  • Could a third party handle courtesy cars better?
 

Paint Dept

  • Oven cycles
  • Effective oven usage
  • Wet materials usage and wastage
 

Dry Goods

  • Utilisation and Wastage
    • Type Suppliers - Mirka 3M
    • Imprest stock
    • Who takes ownership
 

Custom Microsoft Excel Spreadsheets and Reports

  • Tracking or Recording
  • Custom Microsoft Word Documents
  •  
 

Auditing and an Audit trail - Bespoke Auditing - to your requirements or our recommendations

  • Monthly
  • Bi-Monthly
  • Quarterly
  • Six-Monthly
  • Annual

 

Use Bodyshop Consulting to Establish "Your Business Rolling Plan". We work with you on a monthly basis keep your business on track to your goal.

 

If you were an Independant Bodyshop it would be like being part of a Group and having the Regional Manager visit once a month to go over business.

 

We visit once per month to review achievable targets, analyse collective performance across your business, analyse profitability and renew future goals. We set the targets together, and we plan together the goals of the business.